At Constant Contact, we are seriously awesome people who take ownership and make an impact by operating with the mindset, integrity and courage of a small business owner. There’s something so profoundly rewarding about knowing that your work is empowering people everywhere to pursue their dreams. Here, we all play an integral part in helping business owners, entrepreneurs, non-profits and individuals to succeed by giving them all the help and tools they need to grow online. We’re energized by new challenges and new possibilities-and we’re just getting started!

Constant Contact is seeking an energetic and skilled Sales Engineer to be part of our dynamic Sales team. This person will bridge the gap between technical product knowledge and customer needs and play a key role in driving sales and ensuring customer satisfaction. You will act as a liaison between the sales team and the product development team, ensuring that technical solutions align with customer expectations and drive sales success.

What you’ll do:

Provide pre-sales technical support to the sales team, which includes executing product demonstrations and technical presentations and acting as the software integration expert during the sales process.
Work with customers to understand their requirements and design solutions that meet their needs.
Collaborate with the product development team to ensure that customer feedback is integrated into product improvements.
Prepare technical documentation, proposals, and sales materials to support the sales process.
Build and maintain strong relationships with customers, acting as a trusted technical advisor throughout the sales cycle.
Serve as the liaison between sales teams and all supporting teams including engineering, sales operations, CRM, web services, security, and API support
Own all RFP and vendor assessment requests by either responding to questions directly or collaborating with the teams as needed.
Responsible for product roadmap by identifying short-term and long-term issues that need to be addressed, recommending courses of action, and setting a priority order.
Participate in sales calls as needed to demonstrate functionality and/or answer questions.
Partner with other core lines of business such as Customer Onboarding, Professional Services and Partner Success in support of fulfilling the customer journey.

Who you are:

Bachelor's Degree, preferably in Computer Science or Engineering
5-7 years in a technical pre-sales environment, preferably with a SaaS vendor
Has a sales mindset
Previous experience in B2B sales, in a SAAS environment, preferred
Strong knowledge of web development platforms, databases, and infrastructure
Proven experience with APIs and API protocols
Ability to collaborate and build relationships with peers, supporting teams, and senior leadership
Experience with Salesforce

The specific salary offered to a candidate may be influenced by a variety of factors including the candidate’s experience, their education and work location. In addition, some roles may be eligible for additional on target commission pay or bonus. The compensation package includes health and welfare benefits including paid leave. Pay Transparency - All Full Time Employees$66,000—$82,500 USD

Why You’ll Love Us:

We celebrate one another’s differences. We are proud of our culture of diversity and inclusion, and we're always working hard to strengthen and improve this culture. We have programs in place that bring us together on important issues and provide educational opportunities for all employees.
Join the experts. If you're passionate about supporting businesses and organizations, you won’t find a better spot to share your talent. We’re dedicated to improving the quality of our product from a customer standpoint and have a true desire to enable the success of businesses, non-profit organizations, and community groups.
You’ll have opportunities to grow your career. We encourage and support our team members to learn different aspects of the business, take on stretch assignments, seek coaching opportunities and professional development opportunities.
A generous paid time off policy and a competitive benefits package that supports the health and well-being of you and your family

At Constant Contact, we’re all about work flexibility and are proud to serve our customers as a hybrid workforce. Our hybrid work model combines the convenience of remote work with access to our great office locations to collaborate in-person, participate in live trainings, and socialize with colleagues.

Application Deadline: 30 days. We may fill this job opening prior to the deadline if a candidate is selected by us.

Constant Contact is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, genetic information, veteran status or any other status protected under applicable law. If you require accessibility assistance applying for open positions, please contact talentacquisition@constantcontact.com.

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Notice to Recruiters and Staffing Agencies:

Constant Contact has an internal talent acquisition department and designated career site for individuals looking to join our team. Constant Contact will not accept unsolicited resumes from any external recruiters, staffing firms, search agencies or any fee-based referrals. Any unsolicited resumes sent to directly to Constant Contact, in any capacity will be considered property of Constant Contact. Constant Contact will not pay a fee for any placement resulting from the receipt of an unsolicited resume.

Constant Contact

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