Do you love taking care of people!? Helping them solve their problems? Recommending solutions to make their lives better?

We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to our customers, addressing their inquiries, and resolving any issues they may have. The ideal candidate will have excellent communication skills, and follow designated processes.

Duties:
- Answer incoming calls and respond to customer inquiries in a professional and timely manner
- Provide accurate information about products, services, and company policies
- Conduct outbound calls to follow up with customers or schedule appointments
- Utilize data entry systems to update customer information and maintain accurate records
- Upsell products or services to customers when appropriate

Qualifications:
- Previous experience in customer service or a related field is preferred
- Excellent phone etiquette and strong communication skills
- Ability to analyze customer needs and provide appropriate solutions
- Strong problem-solving skills and the ability to handle difficult situations with patience and empathy
- Proficient in data entry and comfortable using computer systems
- Bilingual or multilingual abilities are a plus

- Sales background is a plus

PAY IS BASED ON PERFORMANCE AND TOP EARNERS CAN EARN $50/HR OR MORE!

Please note that only qualified candidates will be contacted for further consideration.```

Job Type: Full-time

Pay: $18.72 - $50.00 per hour

Expected hours: 40 per week

Benefits:

401(k)
Flexible schedule
Health insurance
Paid time off

Shift:

8 hour shift
Day shift

Work Location: Remote

Eastin Heating and Cooling

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