OVERVIEW
Execute sales plans to exceed both business targets and customer expectations. Understand commercial and industrial insulation systems, products, and accessories and be able to advise customers on products and solutions. Regularly update knowledge of products and the appropriate application of materials in various insulation systems. Manage customer queries and complaints. Individual acts as a strong interface between the customer and the business.
JOB SUMMARY - OUTSIDE SALES REPRESENTATIVE
Establish, develop, and maintain business relationships with current customers and prospective customers in the assigned territory/market segment
- Research sources for developing prospective customers and for information to determine their potential
- Identify and qualify new growth opportunities within the region, including opportunities in: new products, new accounts, increased market share, new segments, channels, and geography
- Execute detailed sales plans and strategies which meet or exceed Company goals for volume, margin, and market share. Doing so will include, but is not limited to, the following:
- Make telephone calls, in-person visits, and presentations to existing and prospective customers to build a pipeline of opportunities to deliver profitability and revenue targets.
- Establish strategies for improving dormant or declining accounts
- Manage assigned customer’s product pricing
- Demonstrates accountability for time management and individual sales plan and results
- Resolve customer complaints, as required
- Keeps current on product knowledge, technical services, market conditions, and competitive activities
- Any other projects assigned by management.
QUALIFICATIONS
- A bachelor's degree is preferred.
- Minimum of 4 years of experience in a similar role. Experience in industrial insulation sales, a plus.
- Proven sales & customer service record.
- Experience setting up and managing local and regional accounts.
- Hands-on individual with strong skills in problem-solving.
- Ability to build strong, high level customer relationships.
- Team-oriented pace setter and motivated self-starter.
- Exceptional communication, presentation and interpersonal skills
- Strong negotiation, customer service, and sales prospecting skills
- Must be exceptionally strong with MS Office.
- Must have a clean driving record.
- Must be legally authorized to work in the United States.
Company Description
Insulation Materials Corporation has provided insulation solutions since 1971. Our company distributes industrial and commercial products, including fiberglass, closed cell, calcium silicate, mineral wool, adhesives and coatings. We provide our customers with quality products from the following manufacturers listed on this page.
Over the past 50 years, IMC has grown from a single facility to our current network of six facilities, located in the eastern United States. We service much of this area with our own fleet of trucks and ship nationwide.
With a vast inventory of insulation and accessory products, customers can be sure that our knowledgeable sales representatives will find the correct products for each job’s unique requirements.
Additionally, our fabrication facilities produce cellular glass, polyisocyanurate, phenolic foam, XPS (extruded polystyrene), and bend-a-board. Cut and roll metal jacketing, cut and curl PVC and many more products are fabricated at IMC's facilities. Excellent customer service