B2C Inside Sales
Has your current selling position lost its spark? Your passion for selling is fading… Or perhaps, it even died a long time ago? Wouldn’t it be great to re-ignite the fire that selling a great product used to give you?
That fire, that hunger you had, could have been extinguished by a number of things. Maybe you’re tired of working your tail off, and being stuck on a team that’s completely misaligned? You’re all supposed to be working toward the same goal, but you’d never know it from the way things play out. Or, perhaps you’re frustrated with the lack of advancement in your company? You want your efforts to truly be recognized, to make an impact… And be rewarded for it.
At RTA, our sales team has become the golden standard in our industry. This is accomplished by collaborating as a cohesive team, positively pushing each other to succeed… And going above and beyond for our customers. The proof is in the NPS (Net Promoter Score) we deliver, which is higher than other well-known, reputable companies (like Apple). And our 500+ 5 star Google reviews only serve to further cement our reputation.
We’ll also be the first to admit that joining RTA isn’t for everyone. If you don’t like working in a fast-paced environment where performance (meritocracy) is the biggest indicator of success… Or if working together as a team, being mutually pushed to reach your maximum potential, and being held accountable when you fall short of your best would bother you…RTA likely won’t be the right fit for you.
About RTA Outdoor Living
RTA Outdoor Living is a rapidly growing eCommerce Outdoor Kitchen company focused on using technology to market, design and offer custom outdoor kitchens and fire features. Our award-winning outdoor kitchen system has been featured on Fox News, Forbes, Today.com and named top 50 products of 2019.
RTA Outdoor Living is looking for high-performing people to join our Direct Sales Team. If hired, you will be part of the first-50 employees at a fast-growing eCommerce outdoor living business. The successful candidate will be responding to prospective customers inquiries and phone calls, answering questions, and engaging in our structured sales process. Given the company's growth trajectory the candidate must be able to jump in and learn as they work. Depending upon skill set, candidates may also be responsible for research and marketing projects.
This is for you if:
- You have a track record of exceeding goals and holding yourself accountable to higher standards
- You are intrinsically motivated and self-disciplined
- You are engaging, humble and real, allowing you to form a connection quickly with others
- You are all about service and customer experience, as opposed to transactional selling
- You work best under some structure and can plug into our systems
- You are comfortable and competent with using digital meetings, tech, CRM, etc
- You thrive in a goal setting environment where setting and hitting goals weekly, monthly and quarterly motivates you
- You are highly coachable and always looking for ways to deepen your sales/business knowledge
- You work as a team player and the value in having marketing support team that provides market qualified opportunities for you to work with
- You have a competitive nature, yet you enjoy winning as a team and reaching common goals
- You embody a professional, yet persistent and organized approach in your pursuit of advancing the sales process and in your follow-ups
- You display a high level of emotional intelligence and are able to take another person’s perspective and respond accordingly
In this role, You will be:
- Responding to inbound calls, design quote submissions, catalog requests and chat bot questions from prospective customers
- Qualifying, filtering and converting inquiries into opportunities using a pre-qualification and a structured sales process
- Conducting discovery calls and educating qualified prospective customers on RTA
- Connecting/scheduling qualified homeowners, researching outdoor kitchen/living projects with our design team
- Using our CRM as a key tool to take notes and support team success
- Maintaining digital calendar and goal accountability sheet to ensure you are optimizing your flow and personal productivity
- Immersing yourself in the outdoor industry, staying up to date with RTA/Coyote products to deepen your understanding and maximize your value to prospective customers
- Working with team to create and manage excellent customer experiences that convert sales into happy customer experiences and 5 Star Reviews
- Demonstrate assertiveness in improving RTA Outdoor Living’s business plan
Experience / Qualifications / Skills
- Outstanding verbal and written communication
- Diligent and willingness to be responsive
- Email and text savvy
- Ability to follow a process and use a CRM
- Solid time management/organizational skills
- Strong grammatical/writing skills
- Strong interpersonal and negotiation skills
- Strong desire to achieve and hit performance targets
- Highly motivated and competitive
- Computer proficiency (Microsoft Office i.e. Word, Excel, etc.)
- Post-secondary degree preferred (Bachelors or MBA)
Benefits
- An opportunity to join the fastest growing outdoor kitchen company in North America
- Have an influence on thousands of homeowners across the US by bringing modern solutions to traditional challenges
- Sell high quality products that promote healthy living, human connection and time in the outdoors
- Be challenged to grow and develop your sales skills and career
- Enjoy the flexibility of working within a team that embraces remote work opportunities
- A competitive base salary with a commission and bonus structure that rewards you for your results.
- Rapid Advancement opportunity into a Sr. Sales/Designer role with 150k+ earning potential
Job Type: Full-time
Salary: $75,000 - $150,000.00+ per year
Benefits:
- Employee discount
- Health insurance
- Health savings account
- Paid time off
Schedule:
- Monday to Friday
- Weekend availability
- Self-determined schedule
Supplemental pay types:
Education:
Experience:
- Sales Experience: 4 years (Preferred)
Work Location: Remote
Job Type: Full-time
Pay: $75,000.00 - $150,000.00 per year
Benefits:
- 401(k)
- Health insurance
- Paid time off
Shift:
Experience:
Work Location: Remote
