At Terra Relocations International, our mission is to transcend conventional moving experiences and set a new standard for excellence in customer service. Our goal is nothing short of providing a moving experience that feels 'out of this world,' where each client encounters a seamless, stress-free journey that exceeds their expectations. We aspire to be renowned for our logistics efficiency and customer service warmth and excellence. Our commitment is to cultivate a service culture unequivocally the 'best of the best,' ensuring that every interaction with Terra Relocations leaves a lasting positive impression. By consistently delivering unparalleled service, we aim to make every move a cosmic journey of satisfaction, earning us the distinction as the premier choice for those seeking an extraordinary moving experience.
Responsibilities:
- Client Outreach: Initiate and conduct outbound calls to prospective clients to introduce Terra Relocations' services, understand their relocation needs, and provide tailored solutions.
- Lead Handling: Identify and qualify potential clients through proactive prospecting and effective use of company-provided leads.
- Consultative Selling: Utilize a consultative sales approach to understand clients' requirements, educate them on our services, and present customized solutions to meet their moving needs.
- Relationship Building: Develop and maintain strong, positive relationships with clients, addressing inquiries, providing information, and ensuring a high level of customer satisfaction.
- Sales Pipeline Management: Effectively manage and update customer information, interactions, and opportunities in the CRM system. Monitor and nurture leads throughout the sales cycle.
- Achieve Sales Targets: Meet or exceed monthly and quarterly sales targets by converting leads into customers through effective communication and relationship-building skills.
- Collaboration with Team: Work closely with the sales team and other departments to ensure a seamless handover of clients and contribute to team goals.
- Reports: Prepare reports on customer satisfaction, sales performance, and other relevant metrics.
Experience:
- Experience: Proven experience in sales, preferably in the relocation or service industry. Demonstrated success in meeting or exceeding sales targets.
- Communication Skills: Exceptional verbal communication skills with the ability to articulate the value proposition of Terra Relocations effectively. Proficiency in written communication is also essential.
- Customer-Centric Approach: A customer-focused mindset that can understand and address clients' needs. Prior experience in consultative selling is a plus.
- Adaptability: Ability to adapt to different client personalities, objections, and situations; flexible approach to meet diverse customer requirements.
- CRM Proficiency: Experience with Customer Relationship Management (CRM) software for lead tracking and management.
- Positive Attitude: A positive and resilient attitude, able to handle rejection and maintain motivation in a target-driven environment.
- Team Player: Collaborative mindset with the ability to work well within a team, contributing to a positive and dynamic work culture.
- Language: Bilingual in Spanish is a plus
We understand the importance of work-life balance and recognize that our employees thrive in different environments. Therefore, we offer the unique benefit of remote work flexibility, allowing our sales representatives to work from anywhere and set their schedules.
As long as monthly sales goals are met, our team members have the autonomy to choose when and where they work, providing the freedom to align their professional responsibilities with personal preferences. This flexibility empowers our Sales Representatives to optimize their productivity and achieve success while enjoying the benefits of a remote work lifestyle.
We believe that this flexible approach enhances job satisfaction and fosters a culture of trust and empowerment. Join us at Terra Relocations, where we value your individual needs and encourage a dynamic, results-oriented work environment.
*Must have experience in Moving Sales
* This is a commission-based job
Job Type: Full-time
Pay: From $1,000.00 per week
Schedule:
- Monday to Friday
- Weekends as needed
Ability to Relocate:
- Remote: Relocate before starting work (Required)
Work Location: Remote
